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Cancellation / Refund Policy

After making payment for your PAST Summer Experience, if you decide to cancel for any reason, we will refund your payment in accordance with the following schedule and conditions.  By providing payment to us, you acknowledge and agree to these terms.

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  • For cancellation requests received prior to March 1, 2025, we will refund 90% of your payment. 

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  • For cancellation requests received between March 2, 2025 and May 1, 2025, we will refund 50% of your payment. 

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  • After May 1, 2025, no refunds will be given. 

 

How to Request a Cancellation within the Timeline Above:

You may email us your refund request at programs@pastfoundation.org and our response within 48 hours will be confirmation of receipt of your email. (If you do not hear from us, then we have not received your request). All requests must be in writing via email (not by phone or by informing a PAST staff member).

 

Refunds will not be given: 

  • If a child is asked to leave the program due to behavioral issues, including a child not following rules or instructions from PAST staff.

  • If a child missed a day or more of camp, or dropped out of camp early.

  • If a family decides they no longer wish to participate in the program for any reason.

 

Extraordinary Circumstance:

Exception to the rules above — Refunds may be granted if a registrant is unable to attend the event/program due to a family death, or other extraordinary circumstance. In such a circumstance, please contact PAST by email with the specifics of the situation. A review shall be conducted by PAST management. Decision on whether approval was granted shall be emailed to the requestor.

 

If you have any questions contact us via email at purchasing@pastfoundation.org.

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