Registration cancellations and requests for refunds must be made in writing. PAST must receive written requests no later than 30 days prior to the first day of the event/program. After the above deadline, no refunds of any type, including no-shows, are given.
Regardless of the original payment method, bank checks will be issued for refunds. Any fees associated with a credit card payment will be assessed before submitting a refund.
Requests may be e-mailed to firstname.lastname@example.org or mailed, and must include the following:
* registrant name and email address
* event/program name and date(s)
* name to be to put on the refund check
* mailing address where the refund check is to be sent
Refund check will be mailed as soon as possible and no later than three weeks after the event/program has concluded.
Exception to the rules above – Refunds may be granted if a registrant is unable to attend the event/program due to a family death, or other extraordinary circumstance. In such a circumstance, please contact PAST by email with the specifics of the situation. A review shall be conducted by PAST management. Decision on whether approval was granted shall be emailed to the requestor.
PAST reserves the right to modify this Cancellation/Refund Policy at its discretion. Any such revision or change will be binding and effective immediately after posting of the revised Cancellation/Refund Policy on our website.
Contact us via email at email@example.com.